Contact the Publisher of Denver Sewer Repair Resource
Denver Sewer Repair Resource is an independent homeowner information site published by NovCog / NovelCognition. We are not a plumbing or sewer contracting company, and we do not provide emergency response, quotes, inspections, or contractor referrals.
Publisher contact
For questions about this website, its content, corrections, or the private estimate-comparison worksheet, contact the publisher:
NovCog / NovelCognition
Principal: Guerin Green
Email: Guerin@novcog.com
This address is for publisher correspondence about the site itself. It is not a service line for sewer problems, and messages sent here are not routed to any plumber, inspector, or municipal office.
What we can and cannot help with
We can answer questions about the information published on this site, such as how to read a sewer inspection report, how repair methods are generally compared, or how to use the worksheet to organize estimates you receive from licensed professionals.
We cannot diagnose your sewer line, recommend a specific contractor, provide pricing, or respond to an active backup or overflow. Those tasks belong to licensed plumbing companies and, for public lines, the City and County of Denver.
For sewer problems, contact the right party first
Denver homeowners often need to know who owns the line before calling anyone. According to the City and County of Denver Department of Transportation and Infrastructure (DOTI), Wastewater Management Division, the city is responsible only for main public sewers; a property's private tap or service line is the property owner's responsibility.
- To report a sewer backup, call DOTI Wastewater at (303) 446-3400. If the problem is in the city line, Wastewater personnel service it. If it is in the private line, the owner is responsible for contacting a licensed plumber and repairing the damage.
- To locate a private sewer tap or service line, the city recommends hiring a licensed plumbing company.
- For water service lines and meter pits, Denver Water is responsible for mains, while property owners are responsible for the service lines and meter pits at their address. Denver Water is not responsible for water damage caused by a property's service line or internal plumbing.
Source: DOTI Wastewater Questions and Answers and Denver Water Homeowner Responsibility.
Before you write to us
If you are preparing to contact a licensed professional, the estimate-comparison worksheet can help you organize questions about scope, access, restoration, and warranty terms. The inspection guide explains what a video inspection typically covers, and the repair-methods comparison describes general approaches such as cured-in-place pipe and pipe bursting without endorsing any provider.
For municipal ownership and responsibility questions, start with the Denver resources page, which links to the primary city and water utility sources.
Corrections and source verification
We aim to keep every claim on this site traceable to a public source. If you find a broken link, a factual error, or a source that has changed, please email Guerin@novcog.com with the page URL and the correction. We review correspondence during normal business hours and do not operate an emergency line.
All content on this site is draft material until it passes independent editorial and reviewer gates. Nothing here constitutes legal, engineering, or professional advice.
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